I bought an aquarium ornament from there, got it home put it in the tank and a piece snapped off it, not through anything I had done, it must've been cracked or weakened already.
So I took it back with the receipt and the pricetag and they would not exchange it, they blamed me and said how do they know I didn't drop it and then bring it back and then made excuses about how they would have to talk to the supplier etc so I would have to wait until they talked to the supplier and see what they said and tried to take it off me. I said no my contract was with you not the supplier and I didn't break it and you can see I only bought it yesterday I want a refund and they wouldn't do it, so I took my broken ornament left the shop and vowed never ever to go back there and I never have.
Very bad way to treat customers!!!