What "Blows my Mo" is that the owners/managers of a "Large petshop franchise" believe that the fish area of their stores dont turn over much money, (but look at what they are comparing it too - hundreds of dollars worth of live animals and food etc.) therefore hire staff on minimal wage who dont know much about what they are trying to sell. I can only imagine the amount of customers who come in and ask questions about their sick fish etc and get the wrong diagnosis purely because the salesperson didn't know, or haven't had any experiences with fish or fish products.
I believe that if they changed their approach by hiring decent staff and paying them a respectable wage, they have more regular customers due to the customers trust in the people they deal with. I know of a few people who were very knowledgable, yet left their jobs at these stores due to poor wages and lack of respect. Changing the workers outlook on their job (from a minimal wage drag day-in-day-out to someone who is happy to come to work) will change the look of their shops for sure. I bet that those tanks would be kept clean.
My other rant is the quality of the fish they are trying to put through the stores. I went into a store just yesterday to find some very obviously disfigured fish, yet they were selling it at full price, with that I left the shop without spending a cent. Any self-respecting petstore wouldn't sell rubbish! :evil: :evil: :evil: I find it a lot better to deal with private breeders and try not to spend much at petshops.