I most certainly do work there. But that is work. And this is not, and I am quite unsure how or why that is relevant. I also work at a bank, and that too is irrelevant :lol:
I personally disagree with goldfish bowls and tiny tanks for them, just as I disagree with whaling or cruelty to animals. But I'm not about to support greenpeace / PETA because of the way they protest and instigate change - or try to.
As I've said before, there is a way to do things effectively, and jumping the gun and rampaging like a charging rhino is not the way.
It strikes me as criminal for any business to willingly and knowingly provide incorrect advice, especially at the detriment of a living animal or other living being. However, I can assure you, going 'vigilante' will not achieve any thing. The fair trading act protects customers who feel they had been sold an item based on incorrect information.
I hope you understand that I cannot make claims on an employers behalf (whether mine or another); I am neither authorised to do so, nor would it be professional of me.
All I'm saying is if you want to instigate change, which you clearly do - there are better ways of doing it than contacting 'target' or staging a protest and getting all worked up about it.
To effectively address any problem in any business sector, always contact management first; actively listen to the explanation. If you are unhappy with that response, take things further by contacting the company owners. You will be surprised at the response you get most of the time.