don't know where to post this so put it here, your thoughts please
got a call yesterday to help a lady with her fish tank
she had bought tank on friday from a LFS and by tuesday the fish weren't looking well (laying on the bottom)
she had rung shop and no reply 3 hours later so was put onto me
got around there and found a little blue jebo tank approx 35 litres cloudy water and 2 fish not very active, filter pump to overhead media tray had stopped working
i did a straight 50% water change and fish started to get off the bottom and swim again
tank was bravd new, brand new filter media and no start up bacteria was used in setup
when lady from the lfs came to setup tank on the friday she brought fish in a bag and mixed up saltmix on the spot , filled tank and put fish straight in
supplied with tank was:
pH test kit and pH up
marine flake
small packet of salt mix
heater
small air pump
large quartz pebbles
nemo ornament and 2 fake corals
1 x small Ocellaris and 1 x small yellow tail damsel
a small handful of ceramic noodles and a small packet of filter wool
people were advised that they would need to change water in 1 month
i have recommended they take all back to the shop and ask for a refund
as i feel they haven't been setup properly or given enough info on what they as novices are trying to keep
your opinions or thoughts on the suitability of this tank for marine use please