I have rung the shop today and got the same person who sold me the birds, she even remembers me and my partner, and they are sending a refund down to us, and were very very sorry and are going to check on all of the other birds from the same breeder.
after not a very good experince from them for my 1st time dealing with them i am still happy that they will continue to be a very very good shop in the furture and will happly deal with them again
AAA+++