We use Post Haste, they have been excellent here in Napier, always happy to freight fish, even at the stage now of asking about them etc :lol: The ladies and the depot guys are great! If we have something sent to us, they put it in the warm office at early hours of the morning, don't leave it sitting on depot floor. The same goes when we are sending off in the afternoon, they leave the package in the warm office till it's time for the truck to leave. Definately always pays to write, fragile, live tropical fish etc on the box, would be silly not to... I have also had fish sent to me via Courier Post and their service is excellent too! Not the same company is excellent in different locations tho, I have had a huge run in with Post Haste CHCH before, pity the poor guy who was on the other end of the phone early that morning :oops: :lol: I paid hefty money for an overnight service... the package was meant to fly from CHCH to Palmerston and then vanned from Palmy to Napier... CHCH didn't read the overnight stickers and put the fish on a 2 day line haul truck to go over the ferry etc, by the time the fish arrived they were frozen fillets, mistakes can happen but their attitude was disgusting and no sorry for the mistake.