I pack mine in a clickclack plastic container with ventilation and place that in a poly box with small holes drilled near the top on the sides. The 40 hour heat pad is activated about 30 minutes before being taped to the inside of the lid. I make a hole in the lid above the heat pad so that the oxygen needed to heat the pad comes from the outside rather than in the box. I take great care in breeding and rearing the animal as well as the way it is packed but I do not take responsibility for it once sent as it is out of my control. I have sent animals by fastpost, petbus, air nz and post haste. The best is airport to airport with Air NZ but it costs. Post haste took 2 days to get there but they arrived OK. petbus also takes two days and they arrived OK. Not familiar with Morley transport. You would probably be lucky to have succes with a claim as they usually don't take responsability for livestock. That is why most transporters will not take livestock.