:lol: :lol: :lol:
just sounds so familiar....haven't had that length of time waiting but couldn't help smiling re how you described that automated woman!! :roll: :roll: :lol: :lol:
I felt like shouting indescribable things at her too!!!
This is not the place to say what you said. I wouldn't dis a business on a forum like this.
If I was in a shop and hadn't got served in good time, I would make sure I said something to them at the time.