No don't call the power company!!!!!!!!! :evil: I'm a supervisor at one and took over 100 calls yesterday the majority were faults from that area but also Morrinsville, Te Aroha, all over. Out of all those calls only had one really bad patronising annoying irrational customer. Well I'd suggest you stick with whatever company you are with PETEYPLECO Monaro1 because we don't pay out for any losses unless it was our fault, e.g we disconnected you by accident. The recent storm is classified by United Networks (the lines company for Auckland and Wellington) as a Force Majeure event, that is, due to severe weather conditions causing outages beyond anyone's control, therefore no payouts at least from the network co. We would advise you to consult your insurance company. Supply cannot be guaranteed 100% of the time. Interesting that i'm saying this yet have valuable fish myself?? Indeed, well what you can do is as Monaro1 said cover your tanks with blankets and duvets to retain the heat, use polystyrene, also take hot water out of the cylinder as it stays hotter longer than your tank will as better insulated more often than not and larger volume of water (usually) too.
Glad that Waikato only has a few outages ay? Don't be complainin' about 2 hours Brian some customers went all night without it and need it for water and sewage.