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Paradise Broadband Stopped working!!HELP PLEASE!

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So, about an hour ago my BroadBand stopped working :-? , It didnt say anything, My MSN just logged out and Pages didnt load. Modem is going and all plugged in. The computer seems to think its going, and The only thing i can find is when i troubleshoot with MSN it says Somehting about no Gateway or something.

Any Help? Please.

Thanks

awww too many viruses?!?!? lol nah dont have a clue dude

Unplug the phone, power, and ethernet cable plugs from the router for >30 secs. Plug everything back in. Then restart your computer.

IF that doesn't work then ring the help line.

IF that doesn't work then ring the help line.

Oh I can feel my blood pressure rising just thinking about this.

You ring the Telstraclear helpline and the lady can 'understand certain words and phrases'. Well I can tell you she doesn't understand some of the phrases I would like to shout at her.

Oh and anyway, make sure you are in one of those bomb shelters built for WWII before you 'select your options by speaking' because if a bird sings or a baby coughs two suburbs away she will either tell you she didn't understand or put you through to the wrong department.

Once you're through, there will be a wait time of at least 90 minutes (yes folks, an HOUR AND A HALF), during which time you will be able to listen to saxophone with orchestra renditions of hits from the 80s which will make you want to step into a warm bath and open a vein.

Deep breaths, in out in out.

angry037.gif

after some research on the internet it is because the rings on your gateway are not lined up properly

that was from the "stargate atlantis" website

:bounce: ROTFL :bounce:

Are you sure its all plugged in? This happened to me a while ago and it looked like it was in but not in enough if you know what i mean.

Oh I can feel my blood pressure rising just thinking about this.

You ring the Telstraclear helpline and the lady can 'understand certain words and phrases'. Well I can tell you she doesn't understand some of the phrases I would like to shout at her.

Oh and anyway, make sure you are in one of those bomb shelters built for WWII before you 'select your options by speaking' because if a bird sings or a baby coughs two suburbs away she will either tell you she didn't understand or put you through to the wrong department.

Once you're through, there will be a wait time of at least 90 minutes (yes folks, an HOUR AND A HALF), during which time you will be able to listen to saxophone with orchestra renditions of hits from the 80s which will make you want to step into a warm bath and open a vein.

Deep breaths, in out in out.

angry037.gif

Interestingly, the couple times I've had to call the xtra helpline(Or telecom one) I got pretty much straight to the right person in a few seconds and I think the longest wait time was around 30 seconds.

  • Author

Telstra is horrible to get through on the phone. We have never got hold of them within 40min before.

Oh I can feel my blood pressure rising just thinking about this.

You ring the Telstraclear helpline and the lady can 'understand certain words and phrases'. Well I can tell you she doesn't understand some of the phrases I would like to shout at her.

Oh and anyway, make sure you are in one of those bomb shelters built for WWII before you 'select your options by speaking' because if a bird sings or a baby coughs two suburbs away she will either tell you she didn't understand or put you through to the wrong department.

Once you're through, there will be a wait time of at least 90 minutes (yes folks, an HOUR AND A HALF), during which time you will be able to listen to saxophone with orchestra renditions of hits from the 80s which will make you want to step into a warm bath and open a vein.

Deep breaths, in out in out.

angry037.gif

:lol: :lol: :lol:

just sounds so familiar....haven't had that length of time waiting but couldn't help smiling re how you described that automated woman!! :roll: :roll: :lol: :lol:

I felt like shouting indescribable things at her too!!! :D

Ira you can ring for me! I actually fell asleep waiting! Telstra/Clear and Paradise service is disgusting.

Ira you can ring for me! I actually fell asleep waiting! Telstra/Clear and Paradise service is disgusting.

How on EARTH did they win best isp? Who were they up against, no one?

We called them the other day to find out how to cancel our service when we change to a new provider. They asked who we were changing to, and I said we don't know yet but we are be prepared to pay double what we're paying now to not go through Telstra.

Go large is reason enough for me to call them best ISP. :)

Go large is reason enough for me to call them best ISP. :)

With xtra ? We got that plan too awesome tho not available any more only for previous customers :D

With xtra ? We got that plan too awesome tho not available any more only for previous customers :D

Xtra and Telstra Clear are competitors, not the same company.

Errr...Yeah, I know that. I've been out in the sun all day huffing methanol, it's ruined my reading comprehension.:P

Errr...Yeah, I know that. I've been out in the sun all day huffing methanol, it's ruined my reading comprehension.:P
:lol:
I've been out in the sun all day huffing methanol

And why didn't you invite me to this party? You can be so selfish sometimes Ira! ;) lmao

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