Adrienne Posted August 28, 2009 Report Share Posted August 28, 2009 They are very very nice looking curtains! Quote Link to comment Share on other sites More sharing options...
smidey Posted August 28, 2009 Report Share Posted August 28, 2009 if it wasn't for venetian blinds it would be curtains for all of us! Quote Link to comment Share on other sites More sharing options...
Heir Posted August 31, 2009 Author Report Share Posted August 31, 2009 :bounce: Well I haven't been on over the weekend but anywho, The area manager for this particular franchise called me and was deeply sorry for the experience I had. They gave me $300 off! Which was a nice gesture and my lamp was replaced free of charge. He said that the guy that fitted the curtains was a contractor that they won't be using anymore. Which was half the point because it would suck if he was allowed to keep on doing that to customers of that company. Quote Link to comment Share on other sites More sharing options...
Stella Posted August 31, 2009 Report Share Posted August 31, 2009 oh awesome! Great to hear there was a good response I had a meeting with an insurance broker who was not my usual one. She was astonishingly pushy and was not interested in what I wanted. At one point I had to butt in and say "I. Am. Not. Interested. In. Kiwi. Saver" and she still kept talking about it! It ended with me agreeing to her doing some research on my behalf simply to get her out of the house. I immediately emailed my usual broker, who rang me within half an hour. The end result was they fired her, my complaint was the last straw. It is hard sometimes getting the guts up to do this, but sometimes it is just what the employer or business needs to know. Quote Link to comment Share on other sites More sharing options...
Heir Posted August 31, 2009 Author Report Share Posted August 31, 2009 oh awesome! Great to hear there was a good response I had a meeting with an insurance broker who was not my usual one. She was astonishingly pushy and was not interested in what I wanted. At one point I had to butt in and say "I. Am. Not. Interested. In. Kiwi. Saver" and she still kept talking about it! It ended with me agreeing to her doing some research on my behalf simply to get her out of the house. I immediately emailed my usual broker, who rang me within half an hour. The end result was they fired her, my complaint was the last straw. It is hard sometimes getting the guts up to do this, but sometimes it is just what the employer or business needs to know. That's really bad. Product flogging! Hate it! Hate pressure sales people. You handled that well. I would have been direct and got really stroppy haha. I never have a problem laying complaints. My friend is exactly the same. We're bad service's worst nightmares, between us we probably have written a dozen various formal complaint letters to companies. I wrote one last year to one of the WoF and Rego drive through places (you know what ones I'm talking about) because they damaged my custom-made $1300 front bumper on my old car! :evil: Quote Link to comment Share on other sites More sharing options...
Jenna Posted September 11, 2009 Report Share Posted September 11, 2009 Very nice (both the curtains and the tanks) :lol: Those blinds are expensive too. My one small one in the kitchen cost more than the rest of the ordinary curtains in the whole dining room (inc those on the ranchslider) :roll: Heh, no kidding... I make them for a living (both roman blinds and drapes) and romans are significantly more expensive than drapes - though they are far more difficult and expensive to produce as well. Heir, I'm glad to hear the company gave you a decent discount, even just as recognition for the mistakes made. Hopefully the contractor will think seriously about his own actions in future! Quote Link to comment Share on other sites More sharing options...
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