Ira Posted October 15, 2009 Report Share Posted October 15, 2009 Yeah, that's definite narrowband... Quote Link to comment Share on other sites More sharing options...
Southerrrngirrl Posted October 15, 2009 Report Share Posted October 15, 2009 Have you complained about it? I would hardly call that an acceptable speed for 'broadband' Not yet... Quote Link to comment Share on other sites More sharing options...
Zev Posted October 15, 2009 Report Share Posted October 15, 2009 Could be your router, ours spat the dummy and we had to get a new one, the upload speed was so pathetic that you couldn't attach anything to an email, no matter how small. Don't let them fob you off, either, they will try and put the problem down to anything but their system. Quote Link to comment Share on other sites More sharing options...
Insect Direct Posted October 15, 2009 Report Share Posted October 15, 2009 slingshot Quote Link to comment Share on other sites More sharing options...
phoenix44 Posted October 15, 2009 Report Share Posted October 15, 2009 if you have more than one phone in the house,connect every phone in the house to a filter. even the phones that are not connecteed to a router or any other thing. that should help those that are not doing this. Quote Link to comment Share on other sites More sharing options...
MarkLB Posted October 15, 2009 Report Share Posted October 15, 2009 Quote Link to comment Share on other sites More sharing options...
Southerrrngirrl Posted October 15, 2009 Report Share Posted October 15, 2009 if you have more than one phone in the house,connect every phone in the house to a filter. even the phones that are not connecteed to a router or any other thing. that should help those that are not doing this. Only one phone in the house and its connected to a filter. I visited the vodafone website and have a little test thingy that I gotta do when I get home. Then I have to call them. I'm not a scream and shout till I get my way kind of customer so it would be relatively easy for them to fob me off.. thats why I haven't called them yet. I'm more passive - cancel account suddenly and bad mouth them at every chance I get kind of customer :lol: . Quote Link to comment Share on other sites More sharing options...
Zev Posted October 15, 2009 Report Share Posted October 15, 2009 You don't have to scream and shout, you just done let them make some lame excuse and accept it, don't take it, ask them what they are going to do about the problem. Did they provide the router, or did you purchase it, because if they did, and it is faulty, they should be providing you with another one if it is not very old. Quote Link to comment Share on other sites More sharing options...
Southerrrngirrl Posted October 16, 2009 Report Share Posted October 16, 2009 Errrrr.... not sure. No I don't think so. We have an ASDL modem (D-link?) and bought a Belkin Wireless router thingy, because originally when we got the broadband it was just on the desktop. Then to get wireless we had to get the Belkin router which we purchased ourselves. In any case both pieces of hardware are over a year old. Quote Link to comment Share on other sites More sharing options...
oO SKIPPY Oo Posted October 16, 2009 Report Share Posted October 16, 2009 Errrrr.... not sure. No I don't think so. We have an ASDL modem (D-link?) and bought a Belkin Wireless router thingy, because originally when we got the broadband it was just on the desktop. Then to get wireless we had to get the Belkin router which we purchased ourselves. In any case both pieces of hardware are over a year old. the age of the hardware wont make a difference - however they may get you to disconnect the router and do the speedtest from a pc directly connected to the adsl modem - might be worth while doing that before you call them so that you can say that you have tried that as well. Quote Link to comment Share on other sites More sharing options...
Zev Posted October 16, 2009 Report Share Posted October 16, 2009 Have you tried unplugging the router and counting to ten, then plugging it back in again - just turning the switch off doesn't count! (This is what the Sky people always ask when you have a problem with your decoder ) Quote Link to comment Share on other sites More sharing options...
Southerrrngirrl Posted October 16, 2009 Report Share Posted October 16, 2009 the age of the hardware wont make a difference - however they may get you to disconnect the router and do the speedtest from a pc directly connected to the adsl modem - might be worth while doing that before you call them so that you can say that you have tried that as well. Thats the test I have to do. and note some numbers from something.. sounds like tomorrows job anyway haha Have you tried unplugging the router and counting to ten, then plugging it back in again - just turning the switch off doesn't count! (This is what the Sky people always ask when you have a problem with your decoder ) Yeah tried that, makes no difference. Quote Link to comment Share on other sites More sharing options...
SupaGreen Posted October 16, 2009 Report Share Posted October 16, 2009 Thats the test I have to do. and note some numbers from something.. sounds like tomorrows job anyway haha Yeah tried that, makes no difference. Do you have PS3? or some other web browsing device you can use to test your speed? Quote Link to comment Share on other sites More sharing options...
Southerrrngirrl Posted October 16, 2009 Report Share Posted October 16, 2009 No. Just 2 laptops and a desktop. Quote Link to comment Share on other sites More sharing options...
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