Little update! I rang MAF today and they do have a centre in the mail sorting place in Auckland, which was annoying because both customs and nz post told me there's no way to get in touch with them. The first person was not helpful at all and told me they released it back to customs 10 days ago. I asked nicely, so it goes from NZ post, to customs, to you, then back to customs? But he just grunted something and said I should ring customs.
So I rang customs and an equally helpful person said he had no idea where my skimmer is because according to them MAF still has it so he insisted I ring MAF again :roll: Rang MAF and thankfully (I mean thankfully) I got a nice lady who was extremely understanding and helpful and took all my tracking numbers, notice numbers, invoice numbers and ran around her office looking for my parcel but couldn't find it, so she rang up customs and asked them where it was and apparently it's been sitting somewhere for the past week or so waiting to be shipped out, imagine that! I wonder how many packages they have just sitting and waiting till someone bugs them enough to do something about it.
So after being subject to govt department ping pong my skimmer is going to sent tomorrow, hopefully! Here's hoping