Hi Steves Girlfriend here,
We decided only to ask for a replacement tank, we decided not to ask for fish, heater and help with the cost of cleaning as it is one of those things that happen and could have happened to anyone.
I'm glad to say Hollywoods and the tank maker have come to the party and are building a brand new tank in thicker glass. We should be recieving this next week.
Hollywoods have been great and we will continue to vist their shop.
One Happy customer.
Thanks to all that have posted a reply in this forum. It great to know there are heaps of supportive people out there.
Regards,
Diane.