Have only just read this but in defence of Animates in Christchurch, I go to both stores but particularly the Papanui one. Unlike what an earlier post said, they have several staff at least including one in particular that is very knowlegable about tropical fish. Unlike fish I have bought from other stores Animates fish seem to be survivors. I have a fire eel which is over a foot long now which I got from the Papanui store - the staff member who sold him to me still asks after him - I also don't find the staff pushing me to buy stuff either.
I will have a look at the other ChCh stores mentioned earlier too.
Cheers, Jac