customer service???

[suphew]

I have had two different experiances with LFS's that to me really just show if the owers are in the business for the hobby or for the money. I'm not says being in the business for either reason is right or wrong but it has changed which shop I spend my money at.

I purchased a Chevron tang from a LFS, not that it made any difference to my purchasing but the owner told me that it had been in another customers tank for 6 months, he had just returned it because it had cleaned all the algae from his tank and was starting to get skinny. The LFS owner had given him a store credit for the wholesale price.

When I still kept fresh water fish I took a bag of bristle nose plec's that I had been breeding to a LFS, even through I had pre arranged this with the shop they were pretty unhappy about taking the fish and gave me 1/15 of what they were selling them for. All I actually wanted for them was fish food and had to make up the small difference in cost cause they wouldn't let me off the 1 or 2 dollar difference. The reason they were unhappy about taking the fish "because of possible diseases in my tank" which is fair, accept that this is the same shop that have stated they don't remove dead fish from there tanks "because the staff are too busy" ---> translation "we pay staff to sell not look after our live stock".

Can you guess which shop gets my business now??

As an aside I happen to know the owner of the second shops drives a new merc, good on him. The owner of the first shop, I don't know what he drives but it isn't a new merc, however I have never seen him not smiling enjoying his life, on the surface at least seems to doing his dream job and life style