Barrie Posted February 3, 2009 Report Share Posted February 3, 2009 A public thanks to Hollywoods I had my Boyu Pump blow a diaphram on the 11th January The only real option was to buy a new pump/compressor. I phoned up and they told me they used Sonic to power their tanks so I went over and bought a big one from them (drives 50 tanks) 3 weeks later it lost power and then just stopped totally so I took it back. It was sent away and Sonic simply replaced it to Hollywoods who replaced it to me rather then "stuff" around trying to repair it. Some will comment that thats what should happen any way but the thing is that thats what did happen. Thanks heaps now if I could only get them to stock Killi Fish Quote Link to comment Share on other sites More sharing options...
Gannet Posted February 4, 2009 Report Share Posted February 4, 2009 thats really good service. normally people slag off shops its good to see a thumbs up for a change Quote Link to comment Share on other sites More sharing options...
Barrie Posted February 4, 2009 Author Report Share Posted February 4, 2009 I wont slag off or anything like that... I will however point out shops weak points as that way they can improve and become very good. a comment on ways to improve is far greater value than a compliment as every business owner knows its only by improving your weak areas that that you become the best well thats my businesses policy any way again thanks Hollywoods Quote Link to comment Share on other sites More sharing options...
Barrie Posted February 4, 2009 Author Report Share Posted February 4, 2009 Just started breeding them now... have about 6 to 10 fry hatch in the last 2 days I never sell on TM Fish are all happy again with air in them Thanks Quote Link to comment Share on other sites More sharing options...
RochelleMay Posted February 4, 2009 Report Share Posted February 4, 2009 Hollywood are awesome. I went the other day re: sick fish and the lady was so helpful, I was in a panic and upset and now my fish are happy and better than ever. They are the only place I go for fish. Thumbs up to you guys. Just thought I'd add to the thread to let them know They always deliver Good Service. Quote Link to comment Share on other sites More sharing options...
purplecatfish Posted February 5, 2009 Report Share Posted February 5, 2009 I've been going there for approx 21 years because they have consistantly given the best service. I've always been impressed with the knowledge of the experienced staff and their training of their new staff. And it's been interesting to overhear some of the teaching sessions throughout the years. Other LFS have come and gone, through good and bad financial times, but one shop has always been there. Quote Link to comment Share on other sites More sharing options...
David R Posted February 5, 2009 Report Share Posted February 5, 2009 I've been shopping there for close to 25 years* and they've always looked after me well. I'm glad to support those who support the hobby, and often don't even bother doing price comparisons as I'd rather support them than some dodgy TradeMe garage-trader. * My parents bought my first goldfish from there back in about 1984 when Dad taught at Mt Roskill Grammar. But not including that I've still been shopping there for around 10 years. :lol: Quote Link to comment Share on other sites More sharing options...
snookie Posted February 13, 2009 Report Share Posted February 13, 2009 Great Service :bounce: :bounce: Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.