AquaMum

I don't think it will harm your fish if the air pump is not working - I think I have read posts on this site from people that don't have them... (makes sense too I suppose, as ponds don't have air pumps either) ..and I sincerley hope not as, I just fiddled with my tube (took it off the upside down T) and now it has stopped blowing bubbles (if my fish die, its all your fault....)... only joking :-) But mine has honestly stopped working, but as I am squeezing the clear tube it is getting a little bit of air in... If you blow through the black spike next to the screw bit on yours do bubbles flow into the tank? (it does in mine) ...and I'm hoping that blowing through this after consuming a couple of glasses of wine will not get my fish tipsy......hmmmm

Ok - now I took the black end off mine (which is solid also!)- but it still blows bubbles (not as gracefully I have to say) so it can't be that the air is not going in..... Unless..... because it is a screw type connection, it is turned/screwed too tightly. You could try unscrewing it (cause mine looks like it is only just screwed on and when I screw it tightly the air bubbles stop) and then tightening it to see if there is any difference...... or the little clip thing attached to it, try moving it up and down the tube. I had to do this when I (at water change time) took too much water out of the tank whilst the pump was still going - at which point it stopped and I had to fiddle with the clip (which is on the bit outside the tank) to get it going again... If this does not work... The only thing I might suggest is to take the pump/filter out and take off the filter tube (the long black one with the cage thingi at the bottom) and pull off the black cover inside the filter (may need to use a key/or a Knife)...and check that the propeller thing is not blocked...... and then try again. I hope this helps, my fishies loooove playing in the air bubbles :-) cheers Robyn

Okey Dokey... This fits onto the black box (filter/air pump) inside the tank. There is a little black (upside down T shape) and the clear tube connects to this (the bit pointing toward the ceiling) - the bit that had the black thing attached goes out the back where all your leads for the plugs go. This lets the air into the tank and the black nozzle bit can be adjusted (by turning it left/right) to increase/decrease the amount of air that goes in. Sorry for the lack of technical jargon....... and I hope this makes sense. Hope this helps

Hi There, I have the same tank and I had to take it to the pet shop to get them to set it up for me as the instructions were useless anyway! And....... The clear bit with holes in, lies on top of the scourer (which is on top of noddles) and connects to the top of the pump/filter, and water flows through the holes into the tank. Hope this makes sense.... Regards

Well, sadly the 2 Nymphs didn't make it They both died within 24hrs How bad do I feel!!! - One had been quite inactive/sick for a while (and was back in the bucket as the comet was eating its tail) but the other died quite suddenly - well it had behaved quite oddly for an hour or so and then just died. Odd in that it was kinda floating to the top and seemed to be not be able to keep himself down at the bottom of the tank - The blackmoor and the comet seem to be fine.......for now, but Im a little concerned as for the last couple of days the ammonia has been 0.25-0.50 and even with water changes this is not decreasing - For the last 3 days there has been an aqua clean pouch thing in the filter which is supposed to remove ammonia, so I'm hoping that this will help........ Is there anything else I can do here?

Yes Lyndy, things are definately improving (thanks to everyone here), 3 of my clan are looking pretty happy, although my tiny weenie Nymph is sulking at the bottom periodically.......... :-? And Tanksman you are quite right about advice from sales assistants (but to be fair she was only young) I have also found an awful lot of conflicting and confusing info on the internet and it's hard to know which advice to follow - Which is why I have to thank eveybody for tollerating my inexperience- This is such a great forum and everybody knows'stuff' and whatsmore they share!!! AND in time to save wee fishies. You live, you learn!!!

Hi there, I have recently bought a Jeb, the instructions were pretty useless really, so I took it to the LFS and had them show me.......... and the Noodles go at the bottom of the basket (at the back of tank)with the platic grate on top, then on top of that goes the pot scourer - I'm not sure what you do with the wool (I didn't get any!) but I presume it would go in with the pot scourer. Hope this helps

LOL Snowman - I bought the one on trademe a couple of hours ago.... Ph 7.8 Amonia 0 Nitrite 0 Nitrate 0 I'm not quite sure what they are supposed to be for a new tank, also the lady sold me some aqua clean (little pebbles in a wee sack) to remove amonia and it says on the box to rinse well before putting in the basket - However, do I rinse well in tap water or tank water? And thanks for your help Wok, I know patience is a virtue...........and I want some NOW!!

Yes I have the media - it sits underneath the sponge. But I don't have the carbon - do I need it? And if so where do I put it or is it liquid I add to the water?

erm..... I don't know what material it is - It's kinda white sponge like about eight inches long and 3 inches wide On the box the tank came in it says its a 4 in 1 bio-chemical filtration system - Is this good or bad?

Thanks Wok - I only ended up getting 4 fish (thankfully) - and currently they are not in the tank I took them out as they were really stressed. They are presently in a huge bucket (containing water from the tank) and looking much more relaxed. And when I initially put them in the tank I put in aqua plus and cycle - I don't know if this counts as cycling the tank - I know you knowledgeable people do it without chemicals..... Would it be a good idea for me to completely clean the tank out and rinse the gravel etc....seeing as they are not in it at the moment?

Thanks heaps for your advise - Have followed your suggestions as best I can - I removed the 2 remaining fish into the bucket - Have changed the water, the air pump is working fine with an air stone - Incidentally is there such a thing as the fish getting too much air?? and if so how will I know? About the filter........... :oops: Well... I don't know if it's working correctly, I took out the wand thing and checked for blockages - There were none, I also put it in water and checked that the propeller thing was going - It was. There is water coming through the tube with holes in it that sits on top of the tank and the sponge that it sits on has a wee bit of gunk on it - Can someone tell me if this sounds like it is working properly? I don't want to put them back in the tank until I'm sure everything is ok - I haven't fed the fish today - but I purchased some of the little pellets - when should I feed them next and how many pellets should I put in? (I don't want a repeat drama) I message from the fish "Thank you so much for your help, we had a bit of a scarey time, we are feeling a wee bit better and are hoping to be fighting fit soon........don't think too badly of our mum, she is a bit blonde.....but her hearts in the right place......we are just glad that at least you guy's know how to help us feel better - yours gratefully, AquaClan!"

Hi, I'm new here and I'm new to caring for fish and I'm praying somebody can help!! Anyway the day before yesterday I bought a 30Ltr Jebo R338 dimensions 40Hx25Wx40L, and not knowing anything about keeping fish I asked the sales assistant how many fish it would hold.........she said about 10, so I thought I would be safe with 4 - 2 Nymphs a Blackmoor and a comet. Its not going well they were all majorly stressed by this afternoon and at the top of tank gasping for air (I presume). So I didn't know what to do, the water was smelly so I did a partial water change and I think I had over fed them as bits of food were floating around after the new water was added. This didn't help much so I have removed 2 of the fish from the tank and they are currently in temporary accomadation (a huge square bucket with a width and breadth similar to the tank). Now the two in the bucket are looking quite relaxed (I filled the bucket with the water I took out of the tank) and doing what goldfish do.......not a lot! But the two left in the tank are still really stressed, one is at the top of the tank trying to get air and the other is darting from the top of the tank to the bottom.....and keeps disapearing behind the top of the pump and just sitting up there..... Please help me, I don't want my wee fish to die Ohh and when I changed the water I put in the aqua plus and the cyle chemicals..... What am I doing wronge and how can I fix it????