That's what I thought too!! there is only one heater. I wondered if perhaps it may be from nitrates, as they do have very sensitive skin, and he has only recently abandoned his hole in the log, we have an algae eater - plecostomus- (we call him Dyson) man can they pooh, the thing is about 5 inches long. They also hide in similar pleaces to the Loach.
Dyson makes the tank dirtier than all the other fish combined. I thought that could be a possbility. The melafix seems to be helping, the loach is certainly no worse than what it was.